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Travel Agents: AI Website Assistant

Let visitors book holidays instantly by asking questions. You capture the leads, we handle the chat.

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Edwin, the AI chat assistant

Your website is your best salesperson, but it cannot answer questions while you are on the phone or sleeping. edwin.chat installs an AI widget that speaks your language, using your own brochures and website content to guide travellers to the right holiday.

Stop losing sales to slow response times. Our chatbot qualifies leads, answers queries about flights and hotels, and captures contact details so your team can follow up with a personal touch. It works silently in the background, turning browsers into bookers.

What it handles

Questions your visitors actually ask

Where do I start?

The bot guides users through destinations, budgets, and travel dates based on your site's content.

What is the price?

It provides accurate pricing for packages and flights directly from your listed offers.

Which hotel is best?

It compares accommodation options using descriptions and ratings from your website.

Do I need a visa?

It answers common travel requirements and directs users to relevant info pages.

Can I modify my booking?

It explains your cancellation policy and directs users to contact details for changes.

What is the weather like?

It provides general travel advice and destination information found on your site.

How it works

Live in three steps

1. Crawl

Point Edwin at your URL. It crawls your pages and builds a knowledge base automatically.

2. Configure

Start from the Travel Agent template, tune the name, greeting and colour, and correct anything with your own FAQ and overrides.

3. Embed

Paste two lines into your site. The widget goes live instantly.

<script>window.EdwinConfig = { client: 'YOUR_TOKEN' };</script> <script src="https://console.edwin.chat/widget/widget.js" defer></script>

Plans start at £19/mo — see full pricing.

FAQ

Common questions

It is trained exclusively on the content you provide on your website, ensuring it only promotes your specific tours and packages.

No, it captures high-quality leads and answers basic queries, allowing your team to focus on closing complex bookings.

The bot is grounded strictly in your existing website content, preventing it from inventing facts or promises not present on your site.

Yes, you can review all chat transcripts to understand what customers are asking and improve your service.

Ready to answer every Travel Agent enquiry, day or night?

Start your 14-day free trial and see Edwin answer from your own content in minutes. No credit card to start.