14 days free - no credit card to start
BOFH IT Support for UK Businesses
Stop the chaos. Deploy an AI chat widget trained on your internal docs to deflect Tier-1 queries.
14-day free trial · Live in minutes · Cancel anytime.
Stop the chaos. Deploy an AI chat widget trained on your internal docs to deflect Tier-1 queries.
14-day free trial · Live in minutes · Cancel anytime.
Is your IT department drowning in password resets and "is the printer on?" tickets? The Bastard Operator From Hell shouldn't be the only person who knows where the servers are. Empower your team with an AI assistant that instantly resolves common technical queries using your existing documentation.
Edwin integrates seamlessly into your intranet or support portal, trained specifically on your internal wiki and troubleshooting guides. It handles the repetitive noise, ensuring your skilled engineers can focus on critical infrastructure while staff get immediate, accurate answers.
Our AI searches your file server guides to locate directory paths instantly.
The bot directs users to the secure self-service portal link within your documentation.
Edwin provides the correct download link and configuration steps from your tech specs.
The widget identifies the responsible engineer based on your internal asset register.
Staff receive immediate feedback on HVAC status pulled from your monitoring logs.
The AI captures the request details for your procurement team to follow up manually.
Point Edwin at your URL. It crawls your pages and builds a knowledge base automatically.
Start from the BOFH template, tune the name, greeting and colour, and correct anything with your own FAQ and overrides.
Paste two lines into your site. The widget goes live instantly.
<script>window.EdwinConfig = { client: 'YOUR_TOKEN' };</script>
<script src="https://console.edwin.chat/widget/widget.js" defer></script>
Plans start at £19/mo — see full pricing.
Start your 14-day free trial and see Edwin answer from your own content in minutes. No credit card to start.