Instantly answer customer queries about bespoke commissions, materials, and pricing using your website content.
14-day free trial · Live in minutes · Cancel anytime.
Visitors browsing your portfolio often have specific questions about customisation options, material sourcing, or the timeline for bespoke commissions. Generic FAQs rarely capture the nuance of your craft, leaving potential clients unsure how to proceed with a high-value purchase.
Edwin.chat installs a widget that understands the unique details of your work. It answers questions directly from your existing website content, guiding visitors from curiosity to contact without requiring you to be online to respond.
Explain how you handle custom requests and client consultations.
Clarify where metals, stones, or art supplies originate and their quality.
Break down costs for materials, labour, and design time transparently.
Provide accurate estimates for creation, polishing, and delivery dates.
Offer guidance on maintaining jewellery or preserving artwork longevity.
Update clients on the current stage of their commission or purchase.
Open a live site and ask it something — the same assistant you would get, tuned to this sector.
See a live examplePoint Edwin at your URL. It crawls your pages and builds a knowledge base automatically.
Start from the Artisan Artist or Jeweller template, tune the name, greeting and colour, and correct anything with your own FAQ and overrides.
Paste two lines into your site. The widget goes live instantly.
<script>window.EdwinConfig = { client: 'YOUR_TOKEN' };</script>
<script src="https://console.edwin.chat/widget/widget.js" defer></script>
Plans start at £19/mo — see full pricing.
Start your 14-day free trial and see Edwin answer from your own content in minutes. No credit card to start.